FAQ

You can find all questions and answers on our FAQ page .

What temperature range does the cooling system support?

Our cooling system supports temperatures from 42 degrees to 2 degrees, which can be conveniently set via the cooling system's display or an app.

Can the ice bath be used outside?

Our pools and cooling system can be used outdoors. If you wish to use the cooling unit in winter, it is important that the water circulates constantly, especially if the temperature drops below 0 degrees Celsius. In consistently low temperatures below -5 degrees Celsius, we recommend moving the unit indoors.

We also recommend protecting the cooling system from harsh weather conditions to extend its lifespan. Ensure the plug does not get wet and the socket is grounded.

How do I keep the water clean?

Our cooling system features triple filtration to keep the water clean (particle filter, UV filter, and ozone generator). Additionally, you can use our chlorine-free disinfectant to keep the water usable for several months.

How often do I have to change the water?

This depends on three factors: how many different people use the pool, how regularly the pool is used, and whether people shower beforehand and enter the pool with clean feet. On average, with 1-2 uses per week and the use of our chlorine-free disinfectant, the water can remain in the tub for several months.

Do you have any other questions?

We look forward to hearing from you. Our team is happy to help you.