FAQs

Hey, welcome to our FAQs! Cool that you are here.
We have tried to answer the questions we are asked most frequently.
Take a look around and if you want to know more, we are always here for you!

product

The most frequently asked questions about our products

What temperature range can the chiller (cooling device) cover?

Our cooling system supports temperatures from 42 degrees to 2 degrees , which can be conveniently set via the display of the cooling system or an app.

How quickly can the water be cooled?

It takes just 5 hours to initially cool the water to 4 degrees. After that, the cooling system maintains the set temperature constantly.

Should I buy the BRAVE Tub or the BRAVE Barrel?

If you prefer to sit, we recommend The Peak Set . If you want to stretch your legs, The Horizon Set is right for you.

There are already refrigerators on the market starting at a few hundred francs. Wouldn't those be sufficient?

The cheapest cooling units on the market only have a power output of around 300-800 watts. This means that cooling the water takes several days and leads only to frustration instead of enjoyment of the product.
For comparison: Our cooling system has a cooling capacity of 2000 watts and therefore only needs 5 hours to cool the water to a frosty 4 degrees.

How much power does the chiller need?

The cooling system has a cooling capacity of 2000 watts. Thanks to its efficient operation, it consumes only 0.82 kWh of electricity at maximum cooling capacity. The cooling process stops automatically once the water reaches the desired temperature.

How loud is the chiller?

With a noise level of 59db, this cooling system is among the quietest on the market.

use

Answers to the correct use of our ice baths

Can the ice bath be used outside?

Our pools and cooling system can be used outdoors. If you wish to use the cooling unit in winter, it is important that the water circulates constantly, especially if the temperature drops below 0 degrees Celsius. In consistently low temperatures below -5 degrees Celsius, we recommend moving the unit indoors.

If the cooling unit is still located outside, it should be switched on constantly (without a timer/time switch) so that it can heat up when temperatures are too low.

We also recommend protecting the cooling system from harsh weather conditions to extend its lifespan. Ensure the plug does not get wet and the socket is grounded.

Can I use the ice bath on the balcony?

There's generally nothing wrong with that. However, check with your landlord about any weight restrictions that apply to your balcony.

How do I keep the water clean?

Our cooling system features triple filtration to keep the water clean ( particle filter, UV filter, and ozone generator ). Additionally, you can use our chlorine-free active oxygen disinfectant to keep the water usable for several months.

How often do I have to change the water?

This depends on three factors: how many different people use the pool, how regularly the pool is used, and whether people shower beforehand and enter the pool with clean feet. On average, with 1-2 uses per week and the use of our chlorine-free disinfectant, the water can remain in the tub for several months.

How long should I stay in the ice bath?

You should stay in the ice bath for at least two minutes to fully benefit from the positive health effects. The recommended duration naturally depends on the temperature – a rule of thumb is that you can stay in the ice bath for a maximum of one minute per degree.

When is the best time to take an ice bath?

Ice bathing is a workout for your body and shouldn't be taken lightly. It's best to start with a temperature between 10-15 degrees Celsius and gradually reduce it over several weeks. If you have cardiovascular problems, you should avoid ice bathing. After your ice bath, make sure you warm up thoroughly.

What is the advantage of ice bathing over a cold shower?

The ice bath can be set significantly colder, down to a frosty 2 degrees Celsius! Furthermore, your entire body is surrounded by the cold, unlike when you shower and only certain areas are affected. Studies show that the health benefits begin below 15 degrees Celsius, which you won't achieve with a cold shower.

Can I use EPSOM salt?

Since salt can damage the cooling unit, unfortunately no salt may be used.

Order/Delivery

Frequently asked questions regarding our delivery conditions

How much is the shipping?

Yes! We deliver our ice baths to your home free of charge for purchases of €100 or more!

How long is my warranty?

We offer a two-year warranty on our products. Consumable parts such as the filter are naturally excluded, as these need to be replaced periodically. You can easily reorder them from our shop.

Do you have volume discounts?

If you would like several ice baths, please feel free to contact our sales team via our contact form.

Couldn't we answer your question?

Write to us, we will be happy to help you.